In rare cases, the result of the gacha may not be displayed until the end due to the connection with the server being interrupted.
If this happens, please try restarting your device or switching the network.
In addition, regarding the acquired content, we would appreciate it if you could check whether each content has increased on the screen below.
■ Mage: Mage Screen
■ Skill Page: Item List▶Skill Page
■ Mage Piece: Item List▶Mage Piece
The time information does not match, will move to the lobby.
There is a possibility that it occurred because the time information of your device and the application data do not match.
We apologize for the inconvenience, but please review the setting status, such as automatically setting the [Date and time] settings on your device.
If changing the settings does not solve the problem, please contact us using the inquiry form with the following information for investigation.
- Your AID
- The location where the problem occurred and the operation procedure
- Device information you are using (device name, OS version, free space)
- Screenshot that can confirm the contents of the error
Please provide as much information as possible so that we can better understand the situation.